Have questions about the tent and event rental process?
Twin Cities Tent and Event Rental is here to help! Our Frequently Asked Questions page provides answers to some of our customers’ most common questions and concerns, so you can feel comfortable and confident in your rental decision.
Whether you're just beginning your search or have already chosen a package, we want to make sure you find all the information you need to make your special day a success. Browse through our FAQ today to get all your questions answered! Have additional questions? Don't hesitate to reach out and contact us.
Frequently Asked Questions about Tent & Event Rentals
All tent rental prices include set up and tear down. Delivery charges, sales tax and damage waiver are extra and added when invoice is sent. If there is an unusual tent install (such as on asphalt), there may be an additional set up fee which will be stated clearly on final quote.
Tent pricing includes a normal tent rental covering 2-3 days.
Normal setup takes 1-2 hours based on size of the tent.
Twin Cities Tent and Event Rental reserves the right to take down any tent during a Severe Weather Event that includes high winds, hail, tornados and lightning. We will do our best to notify prior to install if there is a possibility of a Severe Weather Event and the possibility of us coming out to take down the tent. EVACUATE THE TENT!
A 50% non-refundable deposit is required at time of reservation. If you have to change quantities please notify us at least 30 days prior to your event. If you cancel your event, your deposit will not be refunded.
We weigh down our tents with 350 lb. cement block weights.
We will call. Please be prepared to give us the exact location on your property for the tent setup. Expect the utility companies to mark your property with paint and/or flags 2-3 days prior to your event.
For most events we recommend booking a few months ahead to ensure availability. May – July is our busiest season and we recommend booking three months in advance.
Twin Cities Tent and Event Rental requires 50% down at time of reservation to hold items for your date. We are more than happy to provide a quote at any time free of charge but we cannot guarantee the availability of any items until a reservation is completed with a signed contract and deposit paid.
We cannot control the weather. There are no refunds for tents unusable due to weather.
Please remove any furniture or decorations from the lawn prior to our arrival to setup. Make sure that access to the setup site is clear for our delivery truck to drive as close as possible. Low hanging branches lower than 15 feet off the ground must be trimmed.
No. Twin Cities Tent and Event Rental will deliver the chairs and tables on a rollable cart for our customers to set up however they would like.
We ask that tents, tables and chairs be neatly stacked to resemble the way they were delivered.
Tent sides are available as an add-on service.The sides are constructed of the same material as the tent top. We offer both solid and arched window sidewalls.
Generally a minimum of 8′ around the perimeter is needed for a tent. If you are looking for a 20′ x 40′ tent, you will need a minimum space of 40′ x 60′.
Yes, we can install tents side by side with gutters to make up to a 20 x 60 tent.
An 8′ x 30″ rectangular table we recommend 8 people.
Yes
Our representatives are available 24 hours a day to rectify whatever problem may arise. We may be contacted through our office during regular business hours or by emergency cell number.
Yes, as long as you obtain the proper permits or permission to do so.
Top-Notch Service
Our experienced team at Twin Cities Tent & Event Rental can work with you to determine your rental needs. We'll help make your event stress-free and smooth-sailing. Book your rental items with us today!